Wellytics enables people to gain previously unknown insights into their health. We are dedicated to providing people with information about their core programming - their DNA - so that they can plan for a healthier and more fulfilling future. Our tests are among the few specially designed based on genomic analysis of the Indian and South Asian populations, making our findings exceptionally applicable to the Indian population.

What means by informed consent?

Before we can test you, we need your informed consent. In order to obtain consent, you must first notify the possible test subject of your rights, the reason for the test, the steps you plan to take, and any dangers and advantages of taking the test. The purpose of the informed consent procedure is to give potential test participants enough information to enable them to decide for themselves whether to take the test and, if so, whether to enrol in the study or continue their involvement in it.

Why do I need to give consent to store my sample?

This means that your DNA sample will be kept on file with the processing lab for a minimum of three months in order to conduct future tests for which you might choose to sign up.

My privacy will be protected how?

Wellytics places a high priority on your privacy. Your demographic information and private medical information won't ever be disclosed to a third party. We may utilize anonymous, aggregated data from our exams for research purposes; however, there is no connection to specific persons in such a usage of data.

Quit viewing my data, who?

No one else than you has access to your data. Your information might also be utilized for analysis. The same will be de-identified or anonymised, though.

What must a person do to be tested?

We have made it incredibly simple to obtain our tests. A Wellytics kit must be ordered from the website. The kit comes with a tube that you must fill with a small amount of saliva in accordance with the directions. Your work is done after you register this kit and schedule its collection on our website. When you get to the lab, your spit sample will have its DNA processed. Our cutting-edge labs will examine your data, and a thorough report with your results will be prepared and posted on our website. To see and download this report for later use, sign in to Wellytics.

What is the minimum age required to opt for this test?

An individual should be a minimum 18 years of age at the time of taking this test.

Do I need a doctor ’s prescription for the test?

Yes, Wellytics tests do not require a doctor’s prescription and it is advised for individuals to consult their medical practitioner before they act on the results.

Can I order the test for my children?

Yes, since the tests are simple saliva tests you can order them for your children as well. However, the test can be used by adults above the age of 18 only.

Which steps are involved in providing a sample?

Give your saliva sample 30 minutes before you eat, drink, smoke, or chew gum. Remove the clear liquid within the funnel lid, but DO NOT remove the plastic film from the cover. Until saliva (not bubbles) reaches the fill line in the open funnel, spit into it. Filling the tube typically takes 2 to 5 minutes. For thorough directions, please refer to the kit's contents.

How do I control problems with saliva collection?

There are certain actions that can be taken to increase salivation. Watch this video to learn more.

Does one saliva kit work for multiple users?

No, each individual needs a collecting kit.

Why must a saliva sample be used?

The most dependable non-invasive method for us to collect enough DNA for analysis is through saliva samples. Because they can be administered by the user themselves, saliva samples are convenient. It's possible that DNA from cheek swabs won't always generate enough for testing.

How does my sample fare in the lab?

The laboratory first performs a number of quality checks on the material it receives. The sample is sent in for additional testing if it passes those checks. The report is prepared and shared with the customer after it has been processed. Watch this video to learn more.

What means Pre-QC/QC failure (Quality Control)?

When there is not enough saliva in the supplied sample to extract the DNA, it is referred to as a "Pre-Quality control fail." In the "Quality Control" stage, we reject a sample if the DNA extracted is insufficient to perform additional testing. Therefore, it is essential to carefully follow the website's directions when gathering the sample.

If my sample QC (quality control) fails, do I get a refund?

No, the return policy does not apply if the sample fails owing to a lack of sample or contamination. However, Wellytics will provide you the option to proceed with the test by having a blood sample collected at your location at no additional cost. You can purchase a fresh kit to provide the sample if you prefer the saliva kit. Your earlier sample will be marked and not processed in such a case. Additional technical hiccups may be refunded. Call our Toll Free number and provide your barcode number so we can take the necessary action.

What is your policy for returns or refunds?

Tests cannot be returned once they have been paid for and sent.

What will the test teach me?

Our tests are made to give customers crucial information about their health. In order to assist you fully comprehend the test results, we provide genetic counselling services. If necessary, our genetic counsellors can assist you in comprehending the results and enable conversations with your doctor and family members.

What is the duration to get a report?

After your sample is received at the processing lab, you will receive your reports in 3 weeks. Once the report is posted online, you will receive an SMS or email notification. You may access the report by entering your login information. You will be informed if there are any unexpected delays, which can occasionally be anticipated.

Can I understand the test results?

The reports are comprehensive and clear. However, if you would want more information or assistance in comprehending the same, you can select to book a conversation with one of our genetic counsellors at no additional cost. We have a group of qualified genetic counsellors on staff who can assist you in better comprehending the results of your test and determining the best course of action.

How do I get ready for a session of genetic counselling?

There is no particular preparation needed.

Do I need to inform my family of my result?

You get to decide that. The results of Wellytics testing, however, might affect both the tested person and their blood relatives because they are based on your DNA. Your relatives might also benefit from getting tested, depending on your test results. You can talk about this with your doctor and one of our genetic counsellors.

Where can I find out about follow up testing for my family?

You might want your family to choose the same test if your reports indicate that you are at high risk for any of the disorders we screen for because they might be harbouring the same genes. With your healthcare physician and our qualified genetic counsellors, you can discuss the next course of action. For your family, Wellytics may offer you specialized bundles.

Whom should I contact if I still have more questions?

Contact our customer support at 1800 103 7590 or send an email to info@wellytics.health.

How frequently are the reports updated?

Our objective is to continually advance science. Before publishing each new report, our research and development team evaluates a wide range of genetic models. Then, before presenting it to you, we decide which one performs the best. We update our reports on a regular basis as more accurate data becomes available. This ensures that you are always receiving the most accurate and up-to-date information.

How can we help you?

Frequently Asked Questions

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