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Frequently Asked Questions
About Wellytics
Wellytics enables people to gain previously unknown insights into their health. We are dedicated to providing people with information about their core programming - their DNA - so that they can plan for a healthier and more fulfilling future. Our tests are among the few specially designed based on genomic analysis of the Indian and South Asian populations, making our findings exceptionally applicable to the Indian population.
Our expertise, experience, facilities, and scientific rigour distinguish us from other genomic testing companies in India. Our AI/ML Algorithms are explicitly designed for the South Asian population. The only company in India to validate algorithms in the South Asian population that offers an integrated risk score. A team of genomics experts powers Wellytics.
Genomic testing
Any adult can inherit a serious health risk. This risk of future health issues is not visible and cannot be determined by any other type of investigation. We encourage all adults to get tested so they can have peace of mind and more control over their health in the future. Even if one is at high risk, regular monitoring and relevant lifestyle changes can help prevent the onset of many dreaded diseases, such as Coronary Artery Disease (CAD), Diabetes, and some forms of cancer. These tests can predict your future health based on your unique genetic makeup, which ordinary biochemical tests cannot do.
We have made it incredibly simple to obtain our tests. A Wellytics kit must be ordered from the website. The kit comes with a tube that you must fill with a small amount of saliva in accordance with the directions. Your work is done after you register this kit and schedule its collection on our website. When you get to the lab, your spit sample will have its DNA processed. Our cutting-edge labs will examine your data, and a thorough report with your results will be prepared and posted on our website. To see and download this report for later use, sign in to Wellytics.
An individual should be a minimum 18 years of age at the time of taking this test.
Yes, Wellytics tests do not require a doctor’s prescription and it is advised for individuals to consult their medical practitioner before they act on the results.
Yes, since the tests are simple saliva tests you can order them for your children as well. However, the test can be used by adults above the age of 18 only.
Our objective is to continually advance science. Before publishing each new report, our research and development team evaluates a wide range of genetic models. Then, before presenting it to you, we decide which one performs the best. We update our reports on a regular basis as more accurate data becomes available. This ensures that you are always receiving the most accurate and up-to-date information.
Privacy
Before we can test you, we need your informed consent. In order to obtain consent, you must first notify the possible test subject of your rights, the reason for the test, the steps you plan to take, and any dangers and advantages of taking the test. The purpose of the informed consent procedure is to give potential test participants enough information to enable them to decide for themselves whether to take the test and, if so, whether to enroll in the study or continue their involvement in it.
This means that your DNA sample will be kept on file with the processing lab for a minimum of three months in order to conduct future tests for which you might choose to sign up.
Wellytics places a high priority on your privacy. Your demographic information and private medical information won't ever be disclosed to a third party. We may utilize anonymous, aggregated data from our exams for research purposes; however, there is no connection to specific persons in such a usage of data.
No one else than you has access to your data. Your information might also be utilized for analysis. The same will be deidentified or anonymised, though.
Sample collection
Give your saliva sample 30 minutes before you eat, drink, smoke, or chew gum. Remove the clear liquid within the funnel lid, but DO NOT remove the plastic film from the cover. Until saliva (not bubbles) reaches the fill line in the open funnel, spit into it. Filling the tube typically takes 2 to 5 minutes. For thorough directions, please refer to the kit's contents.
There are certain actions that can be taken to increase salivation. Watch this video to learn more.
No, each individual needs a collecting kit.
The most dependable non-invasive method for us to collect enough DNA for analysis is through saliva samples. Because they can be administered by the user themselves, saliva samples are convenient. It's possible that DNA from cheek swabs won't always generate enough for testing.
Data generation
The laboratory first performs a number of quality checks on the material it receives. The sample is sent in for additional testing if it passes those checks. The report is prepared and shared with the customer after it has been processed. Watch this video to learn more.
When there is not enough saliva in the supplied sample to extract the DNA, it is referred to as a "Pre-Quality control fail." In the "Quality Control" stage, we reject a sample if the DNA extracted is insufficient to perform additional testing. Therefore, it is essential to carefully follow the website's directions when gathering the sample.
No, the return policy does not apply if the sample fails owing to a lack of sample or contamination. However, Wellytics will provide you the option to proceed with the test by having a blood sample collected at your location at no additional cost. You can purchase a fresh kit to provide the sample if you prefer the saliva kit. Your earlier sample will be marked and not processed in such a case. Additional technical hiccups may be refunded. Call our Toll Free number and provide your barcode number so we can take the necessary action.
Tests cannot be returned once they have been paid for and sent.
After your sample is received at the processing lab, you will receive your reports in 3 weeks. Once the report is posted online, you will receive an SMS or email notification. You may access the report by entering your login information. You will be informed if there are any unexpected delays, which can occasionally be anticipated.
Genetic counselling
Our tests are made to give customers crucial information about their health. In order to assist you fully comprehend the test results, we provide genetic counseling services. If necessary, our genetic counselors can assist you in comprehending the results and enable conversations with your doctor and family members.
The reports are comprehensive and clear. However, if you would want more information or assistance in comprehending the same, you can select to book a conversation with one of our genetic counselors at no additional cost. We have a group of qualified genetic counselors on staff who can assist you in better comprehending the results of your test and determining the best course of action.
There is no particular preparation needed.
Impact on family
You get to decide that. The results of Wellytics testing, however, might affect both the tested person and their blood relatives because they are based on your DNA. Your relatives might also benefit from getting tested, depending on your test results. You can talk about this with your doctor and one of our genetic counselors.
You might want your family to choose the same test if your reports indicate that you are at high risk for any of the disorders we screen for because they might be harboring the same genes. With your healthcare physician and our qualified genetic counselors, you can discuss the next course of action. For your family, Wellytics may offer you specialized bundles.
Contact
Contact our customer support at 1800 103 7590 or send an email to info@wellytics.health.